Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions organisation, has been recognised as a ‘star performer’ and ‘leader’ in banking BPO by Everest Group in its report, ‘Banking BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2013, September 2013.’ In this report, Everest Group analysed the position of 17 service providers using the Everest Group Performance Experience Ability Knowledge (PEAK) Matrix for Banking BPO.
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